Indy Notes - Exiting Gracefully

Oct 18th, 2007 | By Justin Kaiser | Category: Personal Insight

From the RAB Daily Sales Tip… I thought this was a useful article…

It’s the initial call, your prospect is engaged and you’ve begun your discussion. After your prospect responds to several of your open-ended questions, you begin to discover the prospect may not be a prospect at all (at least not for the next quarter or two).

No money.

No timeline for implementation.

No perceived urgency, no need, or other pressing priorities.

Whatever the reason, you know you should invest your time elsewhere.

You need a clean exit — an exit that’ll allow you to move on without offending the prospect, while also leaving the door open for future contact initiated by them or you.

Invest some time (on your own or with your team) in creating a couple of solid and polite exit statements for those difficult sales situations where you know you can better serve elsewhere (at least for now). Here are a few examples:

/”At the moment, I’m not sure we can provide enough value to you but I’d like to keep in touch should things change. May I keep in touch periodically?”

“That sounds like an exciting project. We may be a little early in our discussions given all of your priorities. May I give you a call in two months?”

“Wow, you really have your hands full at the moment. Perhaps we should talk again in a few months and let you focus on these other priorities.”/

A professional and courteous exit will help you create good will and plant seeds among people who may one day become qualified prospects. And remember — you reap what you sow.

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